How latency affects the user experience in cloud hosting

Users expect modern web applications to provide ever faster, absolutely smooth interaction. Latency - a delay that occurs when data is transferred between two points - plays a crucial role here, as high latency times can have a significant negative impact on the user experience and, in cases of doubt, can even be detrimental to business. For comparison: according to a study by Akamai, an additional delay of 100ms already leads to an increase in loss potential of up to 7%. Companies should therefore consider this issue in detail.
What is latency?
Latency is the time between sending a request and receiving the corresponding response. In the context of cloud hosting, this refers to the delay that occurs when data is transferred between the user's end device and the cloud server. This is measured in milliseconds (ms) and is influenced by various factors. These include network congestion, physical distance between the user and the server, and the speed of the user's internet connection.
Impact of high latency on user experience
High latency can lead to slow loading times, delayed data transfers and poorer overall application performance. This has been proven to reduce user satisfaction, resulting in a noticeable increase in the bounce rate on websites, for example. If, on the other hand, it is an application for internal use, this can lead to a reduction in productivity instead. The result is a high level of frustration, which can lead to various competitive disadvantages for companies.
Strategies to reduce latency
To minimize latency and improve the user experience, companies can take various measures:
- Use geographically distributed servers
By using servers in different geographical regions, the physical distance between users and servers can be reduced, resulting in lower latency times. So-called content delivery networks (CDNs) are a good example of such infrastructures that provide content closer to the user. They can be easily integrated into existing architectures. - Optimize the network architecture
An efficient network architecture designed for low latency can reduce data transfer times. This includes the use of high-speed connections and the minimization of network hops between the user and the server. With most offerings, providers already take on this task. - Utilize content caching mechanisms
By caching frequently used data, requests can be answered more quickly as a new connection to the origin server does not have to be established each time. This reduces latency and improves the performance of the application. With this approach, we were able to significantly reduce the loading time of the VMMX Cloud platform again at the beginning of the year - Read the article. - Use load balancing
Load balancers distribute the data traffic evenly across several servers, thereby avoiding overloads and improving response times. This helps to reduce latency and ensure consistent performance. This technology is already widely used in modern environments.
How VMMX solves this problem
We rely on a modern technology stack with Kubernetes, Traefik and FluxCD to provide applications in an efficient, distributed and high-performance manner. Kubernetes ensures flexible and automatic scaling of workloads, while Traefik as an ingress controller ensures optimized load distribution and smooth connection between services. With FluxCD, we implement a GitOps strategy that enables secure and automated deployment as well as consistent configuration management. This allows companies to not only optimize their cloud costs, but also ensure higher reliability and performance of their applications. Best of all, all this is packaged in an easy-to-understand web platform that requires no prior technical knowledge.
Conclusion
Latency is a crucial factor in cloud hosting that has a significant impact on the user experience. Companies should take proactive measures to minimize latency, whether it's through the use of geographically distributed servers, optimizing network architecture or using caching mechanisms. With the support of our experts, you can ensure that your applications run with minimal latency, resulting in happier users and successful business operations.
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